Frequently Asked Questions
Everything you need to know about shopping at Good Games.
What are your shipping rates and delivery times?
We offer standard shipping for a flat rate of $5.99, or free shipping on orders over $50. Most orders arrive within 3-5 business days depending on your location.
What is your return policy for games and accessories?
You can return unopened items within 30 days of purchase for a full refund. Please ensure the original plastic wrap or seal is intact to qualify for a return.
Do you offer international shipping?
Currently, Good Games ships to the United States and Canada. We are working on expanding our logistics to support more international destinations soon.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery status in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are the products sold on Good Games brand new?
Yes, all products listed on our site are 100% authentic and brand new in their original manufacturer packaging unless explicitly labeled as 'Refurbished' or 'Open Box'.